Fast Track Sessions

Tuesday, April 7

 10:15 am - 11:00 am

Integrating Back-Room Software with Trucks
Tim Albert, Regional Sales Manager, Westmor Industries

As you start the process of integrating the back room software with your trucks, there are some things you should consider when installing the hardware to make for a smooth transition.

Sponsored by:

 11:15 am - 12:00 pm

Best Practices for Choosing & Implementing New Technology
Saul Cohen, Product Specialist, Cargas Systems

Whether you're considering a web portal for your customers or completely new back-office software, at some point you'll go through the process of purchasing new technology for your business. To see a return on your investment, you need to find the right solution, set it up properly, and get your team excited about using it. Learn how to navigate the buying and implementation process so you can achieve success with your new solution.

 12:15 pm - 1:00 pm

LP Gas Regulator Applications
Bill Hanes, Distribution Sales Representative, Maxitrol Company

This session is designed for building inspectors, HVAC contractors, mechancial contractors, plumbing installers, propane equipment wholesalers, and utilities. Attendees of this session will leave with an increased understanding of third state regulator applications on two and five pound systems, which include sizing, venting, codes, and standards.

 1:15 pm - 2:00 pm

Why You Need Customer Facing Technology: Five Steps to Modernizing Your Online Self-Service
Tim Cole, Chief Customer Officer, MPX; Julia Miller, Vice President Business Growth & Development, Blueox Energy

Propane dealers continue to adopt technology to streamline internal operations. What about customers? You must provide them with the same online tools they give in other parts of their lives or risk losing market share. Customer loyalty building technology is now the most important investment you can make. It also takes enormous pressure off your phone team.

 2:15 pm - 3:00 pm

Update on NFPA 54 and NFPA 58
Alexander Ing, Associate Engineer, National Fire Protection Association

National Fire Protection Association staff will provide updates on the NFPA 58, 2020 Edition and NFPA 54 2021 Edition with highlights on major changes between editions. How to start the ball rolling for the next cycle of NFPA 58, the 2023 edition will also be discussed.

 3:15 pm - 4:00 pm

Data-Driven Electronic Register Arcitecture
Chuck Strawn, President, Red Seal Measurement

A new approach to electronic registration can bring economical data management to diverse LPG measurement processes. Compatible with any metering technology (electronic or mechanical) and any LPG process (mobile, bulk plant, dispenser), the register is designed to work with readily available smart devices and Google’s Firebase, eliminating the expense of handheld computer systems and proprietary software and providing unlimited flexibility to adapt to any current or future registration application.

Wednesday, April 8

 9:15 am - 10:00 am

Designing Gas Piping Systems to Capture and Grow Gas Load
Bob Torbin, Director of Codes & Standards, OmegaFlex, Inc.

LP Dealers are constantly looking for technologies that attract new customers, encourage them to install extra appliances when building, and permit them to add more appliances after they move in. CSST is designed to meet all three needs with minimum costs and maximum flexibility to the installer, builder, and home owner. Learn how to grow your load and keep your customers happy by providing them with a resilient and adaptable gas distribution system.

 10:15 am - 11:00 am

Leveraging Market Analytics to Understand Regional Growth Opportunities
Eric Kuhle, Senior Manager, ICF International

This review of information sources available to the retail propane industry and how data analytics of this information can be leveraged in retailers’ business decision processes. The presentation will include a review of publically available information that can be used to create an analytical process to screen retail propane opportunities, identify growth opportunities, and used to identify areas with high potential to convert residential fuel oil customers to propane. This session will also include a discussion identifying market opportunities and risks and how quantify those markets.